Return Product for Repair / Calibration

Instructions:

Please complete and submit the form below providing as much detail as possible. You will be receiving your RMA number via email. Please follow the instructions in the email to return the product and be sure to include your RMA number on your package.

Unless NET30 terms have been preapproved or established with Monarch Instrument, repair/calibration requests are prepaid in the form of company check or major credit card.

No funds are due at the time of RMA request. A formal quote will be provided by email once the unit(s) has been received and evaluated in-house and payment will be required to proceed with final services and return of product.

If you have questions or concerns, you are encouraged to contact Monarch’s Technical Support prior to submitting an RMA. If you are looking for information regarding returns and restocking fees, contact Customer Support. We’re here to help.

PLEASE NOTE – We are experiencing longer turnaround time for some requested services. Thank you for your patience. Contact Customer Support for details.

For pricing on repairs and calibrations, please contact Monarch Instrument.
1-800-999-3390 or Email Customer Support

Return Material Authorization Form

Company Name

Name(Required)

First Last

Email(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone(Required)

Product List

First product type(Required)

Serial Number (preferred)

Second product type

Serial number

Third product type

Serial number

Fourth product type

Serial number

Return Info

Service or Repair Information: Please explain the reason for the product's return and provide as much detail as possible.(Required)

Exposure to hazardous material

For the safety of our technicians, has the product(s) been exposed to any hazardous material? If yes, please elaborate.

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