General Sales Information
Standard business hours are Monday-Friday 8:30 a.m. to 5:00 p.m. Eastern Standard Time. All orders placed after 4:00 p.m. EST will be processed on the next business day.
Prices are F.O.B. Amherst, New Hampshire and subject to change without notice. All product sales are subject to the terms and conditions of sale set forth on Monarch Instrument’s Invoice.
REPAIR AND CALIBRATION SERVICE
All items being returned to Monarch Instrument for repair and/or calibration must have an RMA Number and be shipped prepaid by customer. Items accepted for Warranty repair are serviced at no charge in accordance with the terms of Monarch Instrument’s Warranty. Physically damaged or out of warranty items will be repaired and returned on a time and materials basis. All items returned to Monarch, but found to have no problem, will be subject to a repair evaluation fee.
Please contact Monarch prior to returning any items for complete instructions.
Monarch Instrument has a minimum order of $50.00 per order.
Shipping charges are subject to change without notice.