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Technical Support

The Best Technical Support Service in the Business!

Monday – Friday, 8:30 AM - 5:00 PM (EST)

800-999-3390 / 603-883-3390



Monarch Instrument takes great pride in our Technical Support. They will work with you to identify the problem and provide a viable solution. The experience and expertise of our specialists mean you are in good hands.


Monarch Instrument always strives to make our stroboscopes, tachometers, data loggers, sensors, paperless recorder, and vibration meters easy to use and operate. Every product comes with an Instruction Manual or instruction sheet detailing specifications and features. But applications, environment, and other elements can bring about questions that may not be answered in the support documentation. Not to worry because Technical Support will have the answer.


Moreover, TS may have a solution you haven’t even considered. TS has worked with every Monarch product to gain the ins and outs. While our customers keep coming up with new and exciting applications for our strobes, tachs, and loggers, our specialists are happy to collaborate to find the best possible solution.


Plus, most Monarch sensors are compatible with our stroboscopes and tachometers, providing additional solutions that can make the application easier and safer. For example, connecting a ROS Remote Optical Sensor to your handheld PLT200 Pocket Laser Tachometer will allow you to continuously measure rotational speed in places where it isn’t safe to be close.  


And as always, our Knowledge Base is available 24/7. There you will find product app notes, how-to guides, etc., that may address the issue you are experiencing. This online library also has an Archive section for legacy products. Plus, there is a downloadable manual and/or data sheet that can be found on the product’s page.


Popular resources at a click:

How To: Track-It™ Drive Software Installation

How To: Provide 100% Inspection with illumiNova™

Quick Start Guide: Track-It™


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